The Top 5 Reasons to Choose ColocationGuard

#1 – 24/7/365 On-site Support

Onsite Tech SupportCustomer support is one of our highest priorities.

Our fully certified support team is on-site 24/7/365, ready to help with any hardware, software, and technical issues.

We never charge for trivial fixes like reboots, KVM access, or cable hookups, no matter the time of day (or night).

We complete typical client requests in minutes, not hours. We consider rapid response a part of the business, not an additional service, and do not charge extra for it.


 #2 – Dedicated Technical Account Manager

Technical Account ManagerWe believe in options. For those more concerned with business than IT, ColocationGuard offers managed colocation.

Managed clients get a dedicated Technical Account Manger. They will act as your primary point of contact for any issues that need resolved, and any projects that need completed.

You’ll get a direct line and email address for your Account Manager, assuring immediate work on a resolution for issues as they arise.

Let ColocationGuard’s experienced administrators resolve any technical issues that might arise, cut your IT costs by as much as 35%, and enjoy the peace of mind to focus on what’s most important to you.


#3 – SSAE 16 and HIPAA Certified Data Center

datacenter shotOur own 15,000 square foot, state of the art data center sits in the heart of Brooklyn, just minutes from Manhattan. Experienced administrators monitor the facility all hours of the day, every day of the year.

The facility is protected with security card and Biometric clearance, as well as CCTV cameras with a full 12 months of recording history.

Connections to five tier 1 networks, with multiple core Cisco switches, and two power grids from separate utility companies, assure complete redundancy. Equipped with over 10.15 MVA of power, we can accommodate any future growth.

Our carrier-neutral facility features N+2 power redundancy, a multi-gigabit network, and over 200 tons of coolant.

We never charge monthly cross connect fees.

If you’re looking for a data center that will go above and beyond, your search is over.


#4 – 100% Uptime Guarantee

Our data center’s design lets us feel comfortable offering a 100% uptime guarantee. Redundant UPS’s, diesel generators, power grids, cooling, and tier 1 networks offer more than just the assurance of a reimbursement.

We even keep spare server parts on hand in case of hardware failure, and it rarely takes more than an hour to get you back online. We save you the time and trouble of ordering, shipping, and replacing parts.

The High Cost of Downtime. Each year, downtime costs North American businesses over $27.5 billion. Here is a list of a few companies that recently experienced downtime with associated large revenue losses. Northrop Gruman: $5 million in 1 week. Amazon.com: $4.7 million in 40 minutes. Google: $535k in 5 minutes. VirginBlue: $11 million in 11 days. Twitter: $586k in 4 hours. "According to a recent study, a minute of downtime costs businesses $5,600 on average." - Ponemon InstituteOur number 1 priority is simple: “Get the customer what they need to get back online, ASAP.”


#5 – Cost of Service

Colocation costs aren’t the most important factor, but they are of paramount importance. Unlike many, we are upfront with pricing, and clear about which features and services your money will get you. Our goal is not just to offer competitive prices, but to deliver the most value for your money.

Colocation Saves Money. The costs associated with setting up, managing, and maintaining servers are substantial and rising. However, colocation allows businesses and organizations to leverage a data center's existing infrastructure to maximize reliability and minimize costs. 5 Cost Savings: lower energy costs, reduced bandwidth expenses, redundant power, software configuration, hardware ownership.From our unmatched support to our enterprise-grade facility, rest assured you will always get what you’re paying for, and in many cases, much more.

 

With ColocationGuard

Compliance Matters

 

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